DAP Consultancy Limited

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DAPConsultancy.co.uk 

Complete the survey

Schedule your consultation

DAPConsultancy.co.uk 

How powerful is your customer experience strategy?

Investing in good customer experience is a small price to pay to achieve your goal of being a truly leading and successful company. You cannot afford not to. 

Becoming a successful business means you must understand your customers and put them first. Becoming customer-centric starts by getting to grips with your customers wants, needs, fears and expectations.

We’ve witnessed first-hand the positive impact our solutions have had on our clients businesses, and it is as inspiring and rewarding to us, as it is transformative for them. They reap the rewards of a new customer focused business strategy with new energy, purpose and pride.

DAP Consultancy will help you truly understand your customers, the market position and competitive opportunities you have. We create actionable insights which we then translate into an effective and achievable change plan, that puts the customer at the heart of your business today, tomorrow and into the future.

We ready your business strategically, physically and emotionally to optimise your customers value and loyalty. Allowing you to grow in the way you deserve while delivering world class service.

We’ve specialised for long enough to know what works – and what doesn’t.

DAPConsultancy.co.uk 

Why not book a personal CX consultation today?

Complete our diagnosis survey followed by booking a 90 min Zoom call with Dan Pratt, Founder and Director of DAP Consultancy.

Dan has acquired over 15 years of experience within senior Customer Experience management and board positions, working across multiple industries including hospitality, telecommunications, car hire, consumers goods, retail, e-commerce, ESG, software systems and fintech.

The diagnosis survey helps us to gain a comprehensive understanding of your customer experience strategy, challenges, and goals.

These questions will help us gather valuable insights into your current state and identify areas for improvement, making our consultation with you more effective and targeted.

Ultimately showing where to focus your efforts and how to succeed in building your CX strategy from good to great.

DAPConsultancy.co.uk 

Complete the survey

Schedule your consultation

DAPConsultancy.co.uk 

DAPConsultancy.co.uk 

What you get for a one off fee of just £197

  • Business and CX strategy diagnosis, analysis and a personal consultation.
  • Improved revenue, customer loyalty, retention and growth.
  • Extensive knowledge and tools to empower you to offer a world class customer experience.
  • 90 mins of time with Dan Pratt to also ask questions and receive clear answers.
  • Top tips, advice and a clear plan you can take away, put into action and win.

DAPConsultancy.co.uk 

Investing in good customer experience is a small price to pay to achieve your goal of being a truly leading and successful company. You cannot afford not to. 

DAPConsultancy.co.uk 

Client testimonials 

DAPConsultancy.co.uk 

Organisations we have worked with

DAPConsultancy.co.uk 

Don't miss out to your competitors, book a personal CX consultation today

DAPConsultancy.co.uk 

Complete the survey

Schedule your consultation

DAPConsultancy.co.uk 

DAPConsultancy.co.uk 

FAQs

Q : What is the cost of the survey and 90 min consultation?

A : It is a one off fee of £197 for both the survey and the 90 min consultation.

DAPConsultancy.co.uk 

Q : How is payment made?

A : Once the 90 min consultation has been booked via this link, an invoice for £197 will be emailed to you along with a payment link, payment must be made before the consulation takes place.

DAPConsultancy.co.uk 

Q : When does payment need to be made?

A : Payment needs to be made before the consultation takes place. 

DAPConsultancy.co.uk 

Q : What does the survey cover?

A : The survey asks questions about your business and CX strategy, these questions will help us gather valuable insights into your current state and identify areas for improvement, making our consultation more effective and targeted. You can view the survey here

DAPConsultancy.co.uk 

Q : What is included in the 90 min consultation?

A : Dan will talk you through the findings of the survey and answer any questions you have. He will then give you advice and areas of improvement in order to enhance your CX strategy, create better customer loyalty, better retention and ultimately increased revenue and profits.

DAPConsultancy.co.uk 

Q : What happens after the consultation?

A : If you found our services useful then you could hire Dan on a day rate retainer and use our services at your disposal, when you need, us anytime. See here for our full list of services. You can also visit our knowledge base here for more helpful tips and articles. 

DAPConsultancy.co.uk 

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