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Extensive customer knowledge and expertise across multiple areas and industries.A high end network of people and support channel tools.Tried and tested methods that work.Flexibility around how you work.Competitive prices and flexible time durations.

Experience

DAP Consultancy Limited was founded by Dan Pratt in 2021. Dan has acquired over 10 years of experience within Customer Experience management positions, working across multiple areas including Customer Service, CX Strategy, CRM, Operations, Marketing and Business Development. He has also worked in a range of industries such as hospitality, telecommunications, car hire, consumers goods, retail, e-commerce and software systems.

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Stock Images

Often stock images can be pricey and the photographer or artist gets very minimal in the world of percentage royalties. We wanted to change that and at the same time help the environment.

Hire Support

The best method to a relationship with your customer: the human. We are a relationship centre that's 100% remote. Get in touch with us today if you require agile 24/7 plug-in plug-out additional support from highly skilled real people.

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DAP Consultancy are specialists in Customer Experience. Focused on maximising your business growth, customer loyalty and profits, by improving the experience your customers receive.We've increased revenues and customer satisfaction of start ups, small to medium size enterprises and large scale multi million pound corporations.Find out what our expert consultation could do for you...First hour for free.

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Knowledge Base

Welcome to our knowledge base. Our latest tools, insights, whitepapers, articles, models and industry thoughts. DAP Consultancy are specialists in Customer Experience. Focused on maximising your business growth and profits, by improving the experience your customers receive.

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Case Studies

Reputation

As we all know, review websites such as TripAdvisor and TrustPilot can make significant impacts on your business. Reviews are published everywhere, on Google, Facebook, Amazon and many other places, it is important to not take this concept lightly. See here our thoughts and how to get the best out of this useful tool.

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Contact

Let's talk, we can't wait to work with you. DAP Consultancy are specialists in Customer Experience. Focused on maximising your business growth and profits, by improving the experience your customers receive. Find out what our expert consultation could do for you... First hour for free.

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