DAP Consultancy Limited

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Knowledge Base

Knowledge Base

Welcome to our knowledge base. Our latest tools, insights, whitepapers, articles, models and industry thoughts. DAP Consultancy are specialists in Customer Experience. Focused on maximising your business growth and profits, by improving the experience your customers receive.

Services & Training

Services & Training

Extensive customer knowledge and expertise across multiple areas and industries.A high end network of people and support channel tools.Tried and tested methods that work.Flexibility around how you work.Competitive prices and flexible time durations.

Experience

Experience

DAP Consultancy Limited was founded by Dan Pratt in 2021. Dan has acquired over 10 years of experience within Customer Experience management positions, working across multiple areas including Customer Service, CX Strategy, CRM, Operations, Marketing and Business Development. He has also worked in a range of industries such as hospitality, telecommunications, car hire, consumers goods, retail, e-commerce and software systems.

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